April - 14 - 2015 ADD COMMENTS
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November - 17 - 2014 ADD COMMENTS
Cleveland, Ohio (PRWEB) November 17, 2014
In CHAMPS Patient Experience’s most recent blog post, Northeast Ohio Healthcare Leaders Discuss the Shift to Value-Based Healthcare, Carol Santalucia shares her thoughts on the topic.
On November 7, Santalucia had the pleasure of attending a luncheon at The City Club of Cleveland on healthcare delivery featuring Northeast Ohio healthcare leaders discussing the shift to value-based healthcare. Not only was it an interesting and informative panel discussion, it was also very encouraging. The Northeast Ohio healthcare leaders on the panel agreed the Affordable Care Act has forced leaders to think about the delivery of healthcare in a whole new way. For the first time, everyone is really challenged to think about wellness rather than sickness.
The Northeast Ohio healthcare leaders talked about the need to look at the value of healthcare in terms of a mathematical equation, with the numerator being quality and the denominator being cost. When looking at the value of healthcare from this perspective, it is clear – healthcare leaders must continue to look at ways to improve quality and/or reduce cost in order to increase value.
The panel of Northeast Ohio healthcare leaders also stressed the importance of going beyond the hospital walls to look at improved quality. We must look at how the patient does once they are discharged from the hospital and back in their homes. Do they have access to healthy foods? Have they made their follow up appointment, and do they have the means to go to the appointment, or is transportation too large of a barrier for them? Do they understand the different medications they are on, and have they gone to pick them up at the pharmacy? Can they afford their meds?
One way CHAMPS has seen these questions being addressed is with the development and implementation of a patient navigation program. Patient navigators, a relatively new segment of the healthcare industry, are helping to make the shift to patient-centered care a reality.
When everyone thinks about the patient experience, they must consider all of these things. It is not just about the service a patient receives in the hospital. It is about their overall health and wellness, about partnering with them, listening to them, and meeting them where they are, to truly make the care “patient centered.” As one of the Northeast Ohio healthcare leaders said, “This truly is the most transformative time in healthcare, and I am thrilled to be a part of it!”
Santalucia closes her blog by asking readers if they have seen their organization prepare for the shift to value-based healthcare.
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CHAMPS Patient Experience specialists will partner with you to inspire and sustain a culture of empathy, service and respect by igniting passion and purpose throughout your healthcare organization. Rooted in our services are five essential components. Together, we will create an optimal patient experience by incorporating leadership commitment and development, staff engagement, patient and family involvement, process improvement and sustainability into our customized, outcomes-based services. We believe providing an optimal patient experience not only makes sense intuitively but also leads to improved healthcare outcomes, increased patient loyalty and an enhanced financial position for our clients. Our specialists, who work in partnership with Carol Santalucia, a nationally-recognized leader with more than 30 years of expertise, provide outcomes-based services designed to create an optimal patient experience. CHAMPS is honored to be named as one of The Cleveland Plain Dealer’s Top Workplaces in 2014 and to ERC’s Northcoast99 List in 2003, 2004, 2010, 2012 and 2014. To learn more, visit http://www.champspatientexperience.com.
August - 21 - 2012 ADD COMMENTS
Article by Benedict Smythe
The Palpable Paradigm Shift in Networking and Computing – Computers
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The last decade has shown the gradual yet speedy decentralization of computing. All around the world, the role of the large mainframe computers, who used to handle nearly all vital functions in computing, are losing power.
This decided loss of power of the traditional mainframes can be attributed to the rise of smaller yet dynamic networks of computers. Sometimes the ones handling these networks aren’t even professionals. The keyword here is distribution.
According to John S. Quarterman and Smoot Carl-Mitchell of Texas Internet Consulting:
“Timesharing and batch systems still have uses, but the large mainframe is no longer the only way to do computing. Networks have spread computing power, access, and costs beyond centralized computer centers.
“Personal computers have made computing accessible to many new users. Distributed computing attempts to bring the manageability of mainframe computing together with the accessibility of networked computing and the transparency of personal computing.”
Perceived effects
The perceived effects of this palpable paradigm or theoretical or conceptual shift from centralized computing to well-distributed computing is what the authors above call “great organization and transparency”.
Client and server computing and even peer to peer networks are forming dynamic lives and rules of their own, separate from the large mainframe computers of the yesteryears.
It is important to note these changes because the decentralization is key to the rise of the DOTCOM era in the nineties. To view computing as simply a hindrance to profit is inexcusable. There has to be scientific grounding first.
John S. Quarterman and Smoot Carl-Mitchell of Texas Internet Consulting further explain the concept of distributive computing:
“Many open systems are based on or implement interfaces related to the UNIX timesharing system. When open networking also provides transparent user access to resources and other users, it is called distributed computing.”
Boom and bust
Similar to the boom and bust cycle of capital-intensive industries, the wild frontier that is the Internet owes its own small Market and Economy to the distributive form of computing.
With the independence of small merchants with relatively small computer systems, the online mercantile system had been made possible. While larger companies are using larger computer systems, it remains a fact that thousands upon thousands of online merchants are using small systems for business.
Historically, we can locate the shift with the appearance of the following:
Four technological factors drove the decentralization of computing:
* Portable UNIX operating system
* Publicly available networking protocols
* Cheap microprocessors
* Cheap data communications (fiber optics) (Quarterman & Smoot-Mitchell, 32)
Microprocessors made Google king
With cheaper communications, it follows that many profited from the Internet enterprise. Google is one of the largest profiteers in the online boom and bust. We can make sense of this if we understand just what happened to the most expensive part of the computer a few decades ago:
“These are essential for both personal computers and workstations. Processors have decreased in price steadily over the past decade, but around 1986 processors such as the Intel i386 and the Motorola MC68020 became available that were powerful enough and inexpensive enough to support UNIX-class workstations with reasonable network performance, RISC chips such as the Motorola 88000, those from MIPS, the Sun SPARC chip, and the IBM ROMPchip, are also becoming increasingly popular.” (Quarterman & Smoot-Mitchell, 33)
About the Author
The author of this article is Benedict Yossarian. Benedict recommends Comm Store for all your networking needs including Cat 5e Cable and also Root3 for IP CCTV systems
Use and distribution of this article is subject to our Publisher Guidelines
whereby the original author’s information and copyright must be included.
Benedict Smythe
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