Rise of the machines: The industrial Internet of Things is taking shape
Recent technologies including Hadoop, data analytics, cloud computing, and visualization, offer a path to big data insights. The challenges to realizing the full potential of the industrial IoT are not necessarily shortcomings in the available …
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Mainframes best for next generation of big data workloads, CIOs say
Far from being consigned to history, mainframes will be key to running a new generation of 'big data' applications, a survey of CIOs has revealed. However, firms face a lack of relevant skills as knowledge of systems is lost with older generations of …
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The Software defined contact centre
Cloud computing has transformed the contact centre industry. Like many other businesses the benefits of increased flexibility, lower capital expenditure and reduced … Adding to the benefits of cloud based contact software is how it lends itself to …
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