June - 22 - 2015 ADD COMMENTS
– Using Business Analytics to Embrace Social Commerce and to Take Customer Engagement to New Levels
from Data and Analytics – HD
Price:
View Details about
June - 20 - 2015 ADD COMMENTS
– Using Business Analytics to Embrace Social Commerce and to Take Customer Engagement to New Levels
from Data and Analytics – iPhone/iTouch/iPod (Mobile)
Price:
View Details about
May - 27 - 2015 ADD COMMENTS
Skokie, IL (PRWEB) May 27, 2015
National Regulatory Services (NRS), part of Accuity, today announced the release of the ComplianceMAX (cMAX) Customer Complaints Module, created to allow its users to confidently manage, utilize and archive information pertaining to customer complaints. The module helps broker-dealers comply with FINRA Rule 4530 by centralizing all customer complaint information into a configurable workflow and automating FINRA filings.
In an environment of increased regulatory scrutiny, failure to implement adequate controls can result in significant reputational damage and potential regulatory fines. Effectively managing customer complaints requires timely action and awareness of every step of an issue’s resolution status. The cMAX Customer Complaints Module allows firms to properly identify, report and resolve each individual complaint against registered representatives and the firm itself.
FINRA Rule 4530 mandates that broker-dealers adopt comprehensive policies and procedures to document, address and report on any customer complaints. The cMAX Customer Complaints Module will help firms stay compliant with this rule by providing the ability to:
Document each complaint’s unique details, background and critical variables
Mitigate potential financial and reputational risk to your firm
Optimize the performance of compliance professionals
Establish stronger compliance practices
“Fulfilling all of their compliance obligations is an incredible burden for our industry. Customer complaint volume and complex response and escalation protocols add to the challenge,” comments John Gebauer, President at NRS. “With the cMAX Customer Complaints Module, our customers will be able to improve their complaints management process, respond to clients quickly and to electronically file correct, timely and complete information to FINRA. NRS is pleased to continue building on its strong track record of delivering relevant and leading compliance solutions to the industry.”
For more information or to arrange a demo of the module, please visit http://www.nrs-inc.com/Complaints.
About NRS
Owned by the Reed Elsevier, National Regulatory Service (NRS) is part of Accuity, the global standard for payment efficiency and compliance solutions. NRS is a leading provider of compliance consulting, education, technology and outsourced services for investment advisers, broker-dealers, hedge funds, investment companies and insurance companies. NRS has the practical expertise, proven capability and unparalleled reach to deliver integrated and effective compliance solutions to a wide range of users within the financial services industry. NRS delivers these solutions through three interrelated offerings – comprehensive education, best-in-class technology and expert consulting services – enabling our clients to meet their regulatory requirement and minimize risk.
About Reed Business Information
Reed Business Information provides information and online data services to business professionals worldwide. Customers have access to our high-value industry data, analytics, information and tools. Our strong global brands hold market-leading positions across a wide range of industry sectors including banking, petrochemicals and aviation where we help customers make key strategic decisions every day. RBI is part of RELX Group plc, a world-leading provider of information solutions for professional customers across industries.
February - 10 - 2015 ADD COMMENTS
Vantrix Selects Hunk to Enhance Customer Experience
Hunk is also available directly from the Amazon Elastic MapReduce (Amazon EMR) console and priced on an hourly basis. AWS customers can automatically provision Hunk within minutes or bring their existing Hunk licenses to the Amazon EMR platform.
Read more on MarketWatch
MemSQL extends in-memory database with Apache Spark connector
The connector also acknowledges the growing dominance of Spark as a flexible analytics engine and likely replacement for the Hadoop's native MapReduce programming model. As noted by SiliconANGLE last week, some people now believe that Big Data …
Read more on SiliconANGLE (blog)
October - 31 - 2014 1 COMMENT
Optimizing the customer experience is crucial to driving long-term value for your business. Targeting users based on who they are and where they are is essen…
Video Rating: 0 / 5
FutureM 2013 session with Mobile Monday Boston Learn how new technologies are changing the traditional retail shopping experience. Retail brick and mortar re…
Video Rating: 0 / 5
September - 20 - 2014 ADD COMMENTS
BOCA RATON, FL./BOZEMAN, Mont. (PRWEB) April 08, 2013
Zoot, a global provider of advanced loan origination, account acquisition and credit risk management solutions, will present new customer acquisition strategies in conjunction with Acxiom Corporation, Barclaycard US and Mercator Advisory Group at the 25th Annual Card Forum and Expo.
During the Card Trends and Opportunities track Randy Watson, consulting & agency group vice president, Acxiom; Patrick McGuckin, director of strategic services, Barclaycard; Michael Misasi, senior analyst, Mercator Advisory Group and Eric Lindeen, marketing director, Zoot Enterprises will discuss current trends in credit card marketing techniques. The panel will give insight to effective customer acquisition strategies that utilize alternative data (including big data), the infrastructure necessary to implement those strategies and best practices for onboarding credit card customers.
“Online recently overtook batch mail as the primary channel for financial institutions’ (FIs) credit card acquisition efforts,” said Eric Lindeen, marketing director for Zoot Enterprises. “FIs will learn how they can optimize their online offers and marketing for credit card products, in order to stay ahead of their competition. Our panel will also offer insight from industry leaders regarding the realtime infrastructure needed to acquire new customers in the online channel.”
The presentation titled The Seismic Shift from Batch Mail to Realtime Online Credit Card Offers will take place on Tuesday, April 9, 2013 from 2:50-3:35pm. Zoot executives will be available to discuss effective credit card acquisition strategies at booth number 317 during the Card Forum and Expo, April 8-10, 2013 at the Boca Raton Resort and Club in Boca Raton, Florida.
###
About Zoot
Bozeman, Mont.-based Zoot Enterprises, Inc. is a global provider of advanced loan origination, account acquisition, and credit risk management solutions. For more than 20 years the company’s innovative tools and services model has enabled Zoot clients to meet their exact business objectives and adapt quickly to seize market opportunities. Zoot’s multinational processing environment has the capacity to deliver billions of realtime decisions annually. Visit http://www.zootweb.com or call 406.556.7555 for more information. Zoot thought leaders are now featured on zootweb.com/blog.
March - 16 - 2012 ADD COMMENTS
Las Vegas, NV (PRWEB) December 12, 2011
Extraprise, the leader in right time revenue optimization services for B2B and B2C enterprises, reported more than 50% growth in customer interactions in 2011 from multi-channel marketing campaigns executed by its i2i database marketing and demand generation services for some of the worlds largest brands. The customer interactions are in the tens of millions, representing engagement in online and offline marketing channels, for B2B and B2C enterprises across every country and continent worldwide. Several major vertical markets are represented including high technology, financial services, pharmaceuticals, business services, publishing, and travel. Extraprise will be offering its i2i Marketing Services, focused on marketing strategy, customer intelligence, lead generation, lead nurturing and qualification, and marketing operations, at NCDM 2011 in Booth 211.
The explosion of Big Data across online and offline channels is driving marketers toward greater levels of complexity, said Mike Shanker, CEO and co-founder at Extraprise. Marketers are increasingly seeking to harness Big Data issues through customer intelligence that applies smarter segmentation to their multi-channel marketing campaigns at every stage of the customer life cycle.
Indeed, the explosion of data and customer interactions is making it a marketing mandate to use right time revenue optimization to drive revenue performance. According to a recent Gartner report, enterprise data are expected to grow at 650% in the next five years, with 80% of that data being unstructured and driven by customer conversations in call center notes, social media posts, CRM systems, and email. Consumer conversations are likewise exploding with Pricewaterhouse-Coopers estimating more than 100 million English language blogs and over 20 million discussion forums. The same Pricewaterhouse-Coopers study cites that the top five challenges to using consumer conversations involve the lack of people, processes, and technologies to make customer intelligence actionable. Extraprises i2i Marketing Services are designed to apply customer intelligence to multi-channel marketing campaigns with the right offer, at the right time, to optimize revenue.
For Extraprise clients, the Big Data explosion has fueled an increase in the number of inbound and outbound campaigns, in some instances, by more than 30%. In one series of campaigns, applying customer intelligence and smarter segmentation with more sophisticated multi-channel marketing campaigns produced a conversion rate of 35%. The elevated levels of increased response, driven by more segmented campaigns, demonstrates the velocity in which Big Data drives revenue performance.
Extraprise is the leader in right time revenue optimization services for B2B and B2C enterprises, creating customer intelligence and using it to drive multi-channel marketing campaigns at the right time and in the right places throughout the customer life cycle. Offering an expansive list of its i2i marketing services spanning data management, customer intelligence, marketing strategy, lead generation, lead nurturing and qualification and marketing operations, Extraprise services are scalable and seamlessly compatible with marketing automation and CRM solutions. Clients of all levels of marketing maturity have the flexibility to start and grow with the services they need.
About Extraprise Group Inc.
Extraprise is the leader in right time revenue optimization services for B2B and B2C enterprises, offering the only demand generation services that combine customer intelligence with multi-channel marketing campaigns at the right time in the customer life cycle. Spanning a comprehensive set of services from lead generation to nurturing to closed sale, and upsell and cross-sell, Extraprises i2i demand generation services are suitable for clients at all levels of marketing maturity. Delivered through its Guaranteed Success Program as a hosted or on premise service, Extraprise continually meets the evolving marketing needs of its customers by driving tens of millions of customer interactions resulting in hundreds of thousands of buying opportunities from every country and continent. For more information, visit http://www.extraprise.com or call +1(888)i2iMKTG or email info(at)extraprise(dot)com.
###